FAQs

We offer free reschedules for any rental, allowing you to adjust your rental dates without any additional cost. If you need to cancel your rental, it must be done more than 24 hours before the scheduled rental time. Cancellations made within this window will incur a 4.5% credit card fee and a $5 transaction fee if a credit card was used for the original booking.

In most cases, there is no separate cleaning fee included in the rental price. However, you are responsible for returning the rented machine in the same clean condition you received it in. This means: 

~ Removing all debris, dirt, and leftover materials from the machine's body, attachments, and internal components (where applicable). 

~ Cleaning the tracks of tracked machines.  Packed dirt is never considered “clean” and must be physically removed and hosed out.

~ Following any specific cleaning instructions provided at the time of rental for certain machines (e.g., emptying floor sanders, degreasing pressure washers). 

~ Returning the machine free of excessive wear and tear beyond normal use.

~ Closed cab machines must be wiped down and swept clean of dirt.

If upon return, our team finds the machine significantly dirty or with leftover materials that require additional cleaning, a cleaning fee will be applied based on the time and effort required to bring it back to its original state as detailed in the terms and conditions for each product. This fee will be charged directly to your payment method on file and due immediately.

Pre-paid cleaning: For a small fee, you can opt for our pre-paid cleaning service. This covers standard cleaning procedures and ensures you won't be charged a cleaning fee unless the machine is returned in extremely dirty or damaged condition.

Simple cleaning: For most rentals, a quick wipe-down to remove any visible dirt, debris, or leftover materials is sufficient.

Car Wash / Power wash - There is a self serve car wash near by and these work very well for cleaning equipment if you do not have cleaning equipment at the jobsite where the machines are used

Heavy-duty cleaning needs: If you anticipate using the machine for a project that will result in heavy soiling, consider purchasing disposable liners or drop cloths (available for purchase at Rent 'n King) to minimize cleanup on the machine itself.

Ask for help! Our team is happy to provide additional cleaning tips or answer any questions you may have about specific machines.